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Kuppso Support
Do you have any questions, queries or concerns? Please complete the form below and we'll contact you as soon as possible by either email or phone.
Kuppso Support Form
Frequently asked questions
We've made it mega easy.
Find a Partner in our app.
Pop in, order as normal, mention that you're with Kuppso
Click 'Order' in your app and scan the code on the in-store reader
That's it!
Within the Kuppso app, click the pin icon, if your favourite indie coffee hotpsot isn't there, you can suggest them here - https://www.kuppso.com/request-a-kuppso-partner
All of our partners have a profile on our app. On here it lists the drinks that are available.
Yes! Drink in or take away, you choose.
Your Kuppso coffees allow you to pick up a medium size drink (12oz), this is normally the size of a standard latte. If you want a larger drink or an extra shot, it is down to the partner on whether they charge an additional fee for this.
It depends. When you sign up to a subscription, yes they refresh each month, but if you're purchasing bundles, gift cards or you receive promotional coffees, they have a longer expiry date.
If you're desperate for your favourite indie local to join the Kuppso network, complete the form and we'll have a chat with them! https://www.kuppso.com/request-a-kuppso-partner
We limit the amount of Kuppso coffees ordered at one time to 4. This is to ensure that our partners don't get too overwhelmed in the busy periods.
We've made it really easy to change your subscription, simply hit the 'My Subscription' button in settings and you can choose the subscription level you are on.
Most of our partners offer alternative milks, this is listed in on their profiles in our app. As alternaive milke are considerably more expensive that cows milk, it is down to the partner on whether they charge an additional fee for this.
As standard, your Kuppso coffee doesn't include syrups, therefore our Partners can choose to add an additional charge for this.
You can choose how you use Kuppso. Either pay as you go with our handy coffee packs, or you can subscribe.
With Kuppso subscriptions, your coffees cost £2.50. With our packs, your coffee costs £2.75. Either way, your're getting amazing coffee for a fraction of the cost!
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