Question 1

How do I find Kuppso partners?

Accepted Answer

Within the Kuppso app, clcik the pin icon, you can search on the map or by a list. If your favourite indie coffee hotpsot isn't there, you can suggest them here - https://www.kuppso.com/request-a-kuppso-partner

Question 2

Do my coffees expire?

Accepted Answer

It depends, when you sign up to a subscription, yes they refresh each month, but if you're purchasing bundles, gift cards or you receive promotional coffees, they have a longer expiry date.

Question 3

How do I get my favourite coffee hotspot on Kuppso?

Accepted Answer

If you're desperate for your favourite indie local to join the Kuppso network, complete the form and we'll have a chat with them! https://www.kuppso.com/request-a-kuppso-partner

Question 4

How many coffees can I order at a time?

Accepted Answer

We limit the amount of Kuppso coffees ordered at one time to 4. This is to ensure that our partners don't get too overwhelmed in the busy periods.

Question 5

How do I upgrade or downgrade my subscription

Accepted Answer

We've made it really easy to change your subscription, simply hit the 'My Subscription' button in settings and you can choose the subscription level you are on.

Question 6

What drinks are available through Kuppso

Accepted Answer

All of our partners have a profile on our app. On here it lists the drinks that are available.

Question 7

Can I drink in or take away?

Accepted Answer

Yes! Drink in or take away, you choose.

Question 8

Can I get alternative milks?

Accepted Answer

Most of our partners offer alternative milks, this is listed in on their profiles in our app. As alternaive milke are considerably more expensive that cows milk,  it is down to the partner on whether they charge an additional fee for this.

Question 9

What size drinks can I get

Accepted Answer

Your Kuppso coffees allow you to pick up a medium size drink (12oz), this is normally the size of a standard latte. If you want a larger drink or an extra shot, it is down to the partner on whether they charge an additional fee for this.

Question 10

Can I get syrups in my Kuppso coffee?

Accepted Answer

As standard, yourt Kuppso coffee doesn't include syrups, therefore our Partners can choose to add an additional charge for this.

Kuppso Support